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Data Deletion Policy

User & Account Data Deletion Instructions

SuperSell provides clear procedures for business owners, staff members, and app users to request the deletion of their accounts, personal data, and social app permissions in compliance with Google Play Developer Policies and Facebook Platform Data Policy.

Overview & Deletion Rights

As a user of the SuperSell Android App or web services, you have the right to request the complete deletion of your account and personal data.

  • Personal Profile Data: Account name, registered email address, phone number, and password credentials.
  • Authentication & Social Logins: Linked Google and Facebook login tokens, profile scopes, and app permissions.
  • Device & Session Metadata: Mobile device identifiers (IMEI/UUID), push notification tokens, and login history.

How to Request Account & Data Deletion

You can request deletion of your account and associated personal data through any of the following channels:

  • In-App Account Removal: Open the SuperSell Android app, go to Settings > Account > Delete Account, and confirm account deletion.
  • Email Request: Send an email to support@supersell.in with the subject "Data Deletion Request". Specify your registered business name, mobile number, or email address associated with the account.
  • Facebook App Permission Revocation: If you logged in using Facebook, go to Facebook > Settings & Privacy > Settings > Apps and Websites > SuperSell > Remove. Removing the app revokes access and triggers data removal for Facebook login tokens.

Data Retention & Legal Exceptions

Upon receiving a verified deletion request, SuperSell will permanently delete or anonymise your account credentials, personal contact data, and device tokens within 30 days.

  • Tax & GST Records: Completed sales, tax invoices, and accounting ledgers may be retained for statutory periods required by applicable Indian tax and financial laws.
  • Security & Anti-Fraud: Minimal audit logs required to protect platform security and prevent financial fraud.

Processing Timeline & Confirmation

All data deletion requests sent to support@supersell.in will be acknowledged within 48 hours and completed within 30 calendar days. A confirmation email will be sent once your account and personal data have been removed.